DTOO184 - The Customer Experience Improvement Program for Office must be disabled.


When users choose to participate in the Customer Experience Improvement Program (CEIP), Office applications automatically send information to Microsoft about how the applications are used. This information is combined with other CEIP data to help Microsoft solve problems and to improve the products and features customers use most often. This feature does not collect users' names, addresses, or any other identifying information except the IP address that is used to send the data.

By default, users have the opportunity to opt into participation in the CEIP the first time they run an Office application. If an organization has policies that govern the use of external resources such as the CEIP, allowing users to opt in to the program might cause them to violate these policies.


Set the policy value for User Configuration -> Administrative Templates -> Microsoft Office 2013 -> Privacy -> Trust Center 'Enable Customer Experience Improvement Program' to 'Disabled'.

Supportive Information

The following resource is also helpful.

This security hardening control applies to the following category of controls within NIST 800-53: Configuration Management.This control applies to the following type of system Windows.